Information We Collect and Disclose About You

We collect nonpublic personal information about you from the following sources:
   - Information we receive from you on applications and other forms;
   - Information about your transactions with us or others;
   - Information  we receive from a consumer reporting agency;
   - Infomation obtained when verifying the information you provide on an application or other forms. This may be obtained from your current or past employers, or from other institutions where you conduct financial transactions.

We may disclose all the information we collect, as described previously and as permitted by law, to companies that perform marketing services on our behalf or to other financial institutions with whom we have joint marketing agreements. To protect our members' privacy, we only work with companies that agree to maintain strong confidentiality protections and limit the use of information we provide. We do not permit these companies to sell the member information we provide to other third parties.

In order to conduct the business of the Credit Union we may also disclose nonpublic personal information under other circumstances as permitted or required by law. These disclosures typically include information to process transactions on your behalf, conduct the operations of our Credit Union, and follow your instructions as you authorize, or protect the security of our financial records.

If you terminate your membership with Mountain States Credit Union, we will not share information we have collected about you, except as permitted or required by law.

How We Protect your information

We restrict access to nonpublic personal information about you to those employees who have a specific business purpose in utilizing your data. Our employees are trained in the importance of maintaining confidentiality and member privacy. We maintain physical, electronic, and procedural safeguards that comply with federal regulations and leading industry practices to safeguard your nonpublic personal information.

What You Can Do To Help Protect Your Privacy

Mountain States Credit Union is committed to protecting the privacy of its members. Members can help by following these simple guidelines:
 - Protect your account numbers, card numbers, PINs and passwords. Never keep your PIN with your ATM or debit cards, which can provide free access to your accounts if your card is lost or stolen.
 - Use caution when disclosing you account numbers, social security numbers, ect. to other persons. If someone calls you, explains the call is on behalf of the Credit Union and asks for your account number, you should beware. Official Credit Union staff will have access to your information and will not need to ask for it.  Keep your information with us current. It is important that we have current information on how to reach you, If we detect potentially fraudulent or unauthorized activity or use of an account, we will attempt to contact you immediately. If your address or phone number changes, please let us know.

If you have questions concerning this notice, please do not hesitate to call us - we are here to serve you.

In accordance with Section 326 of the USA Patriot Act, applicants for new accounts are requested to provide current picture identification that verifies identity including name, address and other identifying information. Also required by our institution is a copy of work identification and social security card. 

In some cases, identification will be requested for current account holders if original documentation was not obtained with the opening of the account. In all cases, protection of our customers’ identity and confidentiality is our pledge to you. 

We proudly support all efforts to protect and maintain the security of our customer and our country.